Any correspondence with your applicants can also be referred to as communication. Written contact with applicants can take place in various ways, most often via email, and less frequently via letter.
Distinction from Internal Communication
Correspondence cannot be sent to team members. It is strictly intended for communication with applicants or onboardees. If you wish to leave information for your team members, there are various functions available depending on what exactly you want to communicate.
Configuration
The configuration varies depending on whether an email or a letter is to be sent. See the section "System behavior" in this article.
System behavior
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Components
- Email communication always consists of several elements:
- Format template: Contains static elements such as salutation, signature, and legal notices, and defines whether the correspondence is an email or a letter (document or standard letter).
- Correspondence template: Includes the variable text that is adapted to the specific message.
- The email address to which the correspondence is to be sent.
- Letter communication requires:
- Format template: Contains static elements such as salutation, signature, and legal notices, and defines whether the correspondence is an email or a letter (document or standard letter).
- Correspondence template: Includes the variable text that is adapted to the specific message.
- The postal address to which the correspondence is to be sent.
- Attachments
Do you want to send an invitation or any correspondence with a document/attachment such as PDFs and more? No problem. See: How do I add attachments to correspondence templates?
- Email communication always consists of several elements:
How our customers use this
Our customers primarily use email communication/correspondence. Invitations often include travel directions, reimbursement forms, and other important documents.